Privacy Policy

This privacy policy explains how TRAN Coffee Lab ("we", "us", "our") collects, uses and protects personal data when you visit trancoffeelab.com or place an order with us.

Data Controller

TRAN Coffee Lab, Borås, Sweden.
Contact: systrarna@trancoffeelab.com

What we collect

• Order & delivery information: name, address, email, phone number.
• Waitlist & newsletter: email address.
• Technical data: IP address, browser type, device, and data from cookies and similar technologies.

Why we process your data

• To fulfil orders (contract).
• To respond to inquiries and provide support (legitimate interest).
• To send newsletters when you've opted in (consent).
• To comply with accounting and consumer law (legal obligation).

How long we keep data

Order data is kept for up to 7 years as required by Swedish accounting law. Marketing consents are kept until you withdraw them. Technical cookies expire as described in our cookie policy.

Recipients

We share data with trusted processors (for payments, shipping, email and hosting). All are bound by data processing agreements. We never sell your data.

Your rights (GDPR)

• Right to access, rectification and erasure.
• Right to object to or restrict processing.
• Right to data portability.
• Right to withdraw consent at any time.
• Right to lodge a complaint with the Swedish Authority for Privacy Protection (IMY).

To exercise your rights, email systrarna@trancoffeelab.com.

Changes

We may update this policy. The latest version will always be available on this page.